Luz de noche BlooGlow™ Axolotl | Un simpático compañero para noches tranquilas

Shipping 🚚

We ship to nearly all addresses within the USA! Please note that some items may have shipping restrictions and cannot be sent to certain locations.

📅 Shipping & Delivery Estimates:

Once your order is placed, shipping and delivery dates will be estimated based on the availability of your items and the shipping option you choose. These estimates will appear during checkout.

📦 Weight-Based Shipping Rates:

Some shipping costs are determined by item weight, rounded up to the next full pound per carrier policies. You can find the weight of each item on its product page.

We strive to ensure your orders arrive as quickly and smoothly as possible! If you have any questions, feel free to reach out to our support team.

Returns Policy 🛠️

We accept returns for most new, unopened items within 30 days of delivery for a full refund. If the return is due to an error on our part (e.g., you received an incorrect or defective item), we'll cover the return shipping costs!

💡 Refund Timeline:

• Return transit time: 5–10 business days for us to receive the item.
• Processing time: 3–5 business days after receiving your return.
• Bank refund time: 5–10 business days for your refund to appear in your account.

Most refunds are processed faster than this timeframe!

📦 How to Return:

1. Log in to your account.
2. Find your order under the "Complete Orders" section in the My Account menu.
3. Click the "Return Item(s)" button to start the process.
4. We'll notify you via email once your return is processed and your refund is on the way!